Privacy Policy

Last Updated: July 30, 2026

Cassady Creations Videography (“Cassady Creations,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, submit an inquiry, request a consultation, book videography services, create an account, make a payment, or otherwise communicate with us.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information directly from you when you:

• Submit a contact or information form

• Request availability or schedule a consultation

• Reserve a wedding or event date

• Purchase or inquire about a videography package

• Create or access an account

• Make a payment

• Subscribe to communications

• Contact us by email, telephone, social media, or another method

The information collected may include:

• First and last name

• Email address

• Telephone number

• Mailing or billing address

• Wedding or event date

• Preferred consultation date and time

• Venue and event location

• Event schedule and timeline

• Selected videography package

• Information about your wedding, event, guests, or creative preferences

• Account login information

• Payment and transaction information

• Messages, questions, feedback, and other information you voluntarily provide

Please avoid submitting sensitive personal information through general website forms unless it is necessary for your booking or requested by us through an appropriate method.

2. Payment Information

Payments may be processed through third-party payment processors.

We generally do not directly store complete credit card or debit card numbers. Payment processors may collect and process your payment information according to their own privacy policies and security procedures.

We may receive limited transaction details, such as:

• Customer name

• Billing information

• Payment status

• Transaction amount

• Transaction date

• Payment method type

• Transaction or confirmation number

3. Information Collected Automatically

When you access the website, certain technical information may be collected automatically, including:

• Internet Protocol address

• Browser type and version

• Device type

• Operating system

• Referring website

• Pages viewed

• Links selected

• Date and time of access

• Approximate geographic location

• Website interaction and performance data

This information helps us operate, secure, maintain, and improve the website.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, and similar technologies.

These technologies may be used to:

• Maintain website functionality

• Remember account or session preferences

• Preserve shopping-cart selections

• Understand website traffic and visitor behavior

• Improve website speed and performance

• Protect the website against fraud, spam, and misuse

• Measure the effectiveness of promotional activities

You may control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website, including account, booking, or shopping-cart features.

5. How We Use Your Information

We may use personal information to:

• Respond to inquiries

• Confirm availability

• Schedule consultations

• Prepare proposals, agreements, and invoices

• Process reservations and payments

• Plan wedding and event coverage

• Coordinate schedules, locations, and filming requirements

• Provide contracted videography and editing services

• Deliver completed films, footage, or digital files

• Maintain customer accounts and transaction records

• Provide customer service

• Send administrative or booking-related communications

• Send marketing communications where permitted

• Improve our services and website

• Detect fraud, security threats, spam, and technical problems

• Enforce our agreements and policies

• Comply with legal, tax, accounting, and regulatory obligations

6. Text Messages and Email Communications

When you provide your email address or telephone number, we may use it to communicate with you regarding:

• Your inquiry

• Consultation scheduling

• Booking availability

• Event planning

• Contracts and invoices

• Payment reminders

• Production updates

• Film delivery

• Customer service matters

With your consent where required, we may also send promotional communications.

You may unsubscribe from promotional emails by using the unsubscribe option included in the message or by contacting us. Opting out of promotional communications will not prevent us from sending necessary transactional or service-related messages.

Message and data rates may apply to text communications according to your mobile provider’s plan.

7. How We Share Information

We do not sell your personal information.

We may share information with trusted service providers that assist us with:

• Website hosting and maintenance

• Contact and booking forms

• Scheduling

• Payment processing

• Customer relationship management

• Email delivery

• File storage and video delivery

• Cloud services

• Website analytics

• Advertising

• Accounting

• Legal and professional services

• Fraud prevention and cybersecurity

These providers may access information only as reasonably necessary to perform services on our behalf and are subject to their own contractual and legal responsibilities.

We may also disclose information when reasonably necessary to:

• Comply with a law, court order, subpoena, or legal process

• Respond to a lawful government request

• Protect our rights, property, customers, or safety

• Investigate suspected fraud, misuse, or unlawful activity

• Enforce a contract or website policy

• Complete a business merger, acquisition, restructuring, or transfer of assets

8. Photographs, Video Footage, and Event Media

Our videography services may involve recording clients, guests, vendors, venues, and other attendees.

The collection, editing, ownership, licensing, portfolio use, and publication of photographs, video recordings, audio recordings, and completed films are governed primarily by the applicable service agreement, model release, event release, or written authorization.

We will use event media for promotional purposes only as permitted by the applicable agreement or other authorization.

Clients are responsible for notifying us in advance of any privacy restrictions, protected individuals, confidential event elements, or persons who should not be filmed or included in publicly shared content.

9. Embedded Content and Third-Party Websites

Our website may include embedded videos, social media content, maps, payment tools, or links to third-party websites.

Embedded content may behave as though you visited the third-party website directly. Those third parties may collect information, use cookies, and track your interaction according to their own privacy policies.

We are not responsible for the privacy, security, accuracy, or content practices of third-party websites and services.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to inquiries

• Complete bookings and contracted services

• Deliver films and related materials

• Maintain business and customer records

• Meet legal, tax, insurance, and accounting requirements

• Resolve disputes

• Prevent fraud

• Enforce agreements

Inquiry information that does not result in a booking may be retained for a reasonable period for customer service, recordkeeping, and legitimate business purposes.

Contracts, invoices, payment records, communications, and transaction information may be retained for longer periods where required by law or reasonably necessary for business protection.

Video files, project files, and raw footage are retained according to the applicable videography agreement and our storage practices. Clients should not assume that we will retain raw footage or completed files indefinitely.

11. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, email system, internet transmission, or electronic storage method is completely secure. We cannot guarantee that unauthorized third parties will never defeat our security measures or improperly access information.

You are responsible for protecting the confidentiality of your account credentials and notifying us promptly if you suspect unauthorized access.

12. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain information

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• Request information about how your data is used or shared

• Opt out of promotional communications

These rights may be subject to legal exceptions. We may retain information where required for contracts, transactions, legal compliance, security, dispute resolution, or other lawful purposes.

To submit a privacy request, contact us using the details below. We may need to verify your identity before completing the request.

13. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website.

Wedding or event footage may incidentally include minors attending an event. The client or event organizer is responsible for obtaining any permissions or consents required for the recording and intended use of footage involving minors.

Contact us if you believe a child has submitted personal information through the website without appropriate authorization.

14. Visitors Outside the United States

Cassady Creations Videography is based in Oklahoma, United States.

When you access the website from outside the United States, your information may be transferred to, stored in, and processed in the United States or other locations where our service providers operate. Privacy laws in those locations may differ from those in your jurisdiction.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technologies, business practices, or legal obligations.

The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the website after an update constitutes acknowledgment of the revised policy.

16. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, contact:

Cassady Creations Videography

Email: cassadycreationsvideography@gmail.com
Phone: (405) 517-9565