Terms and Conditions

Last Updated: July 30, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the Cassady Creations Videography website and any inquiries, bookings, purchases, accounts, digital materials, or services made available through it.

“Cassady Creations Videography,” “Cassady Creations,” “we,” “us,” and “our” refer to Cassady Creations Videography. “Client,” “you,” and “your” refer to the person accessing the website, submitting an inquiry, purchasing a package, or entering into an agreement with us.

By using this website, submitting information, reserving a date, or purchasing services, you agree to these Terms.

1. Our Services

Cassady Creations Videography provides professional videography and related production services, which may include:

  • Wedding videography
  • Engagement films
  • Elopement coverage
  • Party and private event coverage
  • Highlight films
  • Ceremony and reception films
  • Video and audio editing
  • Digital film delivery
  • Raw-footage access when expressly included
  • Other customized videography services

The exact services, filming hours, deliverables, pricing, payment schedule, delivery method, usage rights, and other terms for a project will be described in the applicable package, proposal, invoice, booking confirmation, or service agreement.

If these website Terms conflict with a signed service agreement, the signed service agreement will control for that booking.

2. Website Information

We make reasonable efforts to keep website information accurate and current. However, service descriptions, package inclusions, prices, availability, turnaround expectations, images, and other information may occasionally contain errors or become outdated.

Website content is provided for general informational purposes and does not constitute a guaranteed offer until the booking is accepted and confirmed by us.

We reserve the right to correct errors and update or withdraw website content without prior notice.

3. Inquiries Do Not Reserve a Date

Submitting a contact form, requesting availability, scheduling a consultation, discussing a project, or receiving a proposal does not reserve a wedding or event date.

A date is reserved only after all booking requirements communicated by us have been completed. These requirements may include:

  • Acceptance of a proposal
  • Signing a service agreement
  • Payment of the required retainer or booking fee
  • Receipt of requested event information
  • Written confirmation from Cassady Creations Videography

Until written confirmation is issued, the requested date may remain available to other clients.

4. Pricing and Package Information

Prices displayed on the website are subject to change.

Your final price may depend on factors including:

  • Selected package
  • Coverage duration
  • Event date
  • Event location
  • Travel distance
  • Number of venues
  • Number of videographers
  • Additional filming time
  • Requested edits or deliverables
  • Special equipment or production requirements
  • Taxes and processing charges
  • Other customized services

Any customized pricing will be stated in the applicable proposal, invoice, or service agreement.

Promotional pricing and discounts may be subject to separate conditions and may not be combined unless expressly permitted.

5. Payments

Clients must make payments according to the schedule stated in the applicable proposal, invoice, or service agreement.

Unless otherwise stated in writing:

  • A booking is not confirmed until the required initial payment has cleared.
  • Remaining balances must be paid by the stated deadline.
  • We may suspend planning, filming, editing, or delivery when payment is overdue.
  • Completed films and other deliverables may be withheld until all outstanding amounts are paid.
  • Additional services, coverage time, travel, revisions, or deliverables may result in additional charges.

Clients are responsible for providing accurate billing information and promptly addressing declined, disputed, or reversed payments.

6. Retainers and Booking Fees

Any retainer or booking fee will be governed by the applicable proposal, invoice, and service agreement.

Because we reserve the agreed date, decline conflicting work, and begin administrative and planning services, a retainer or booking fee may be nonrefundable to the extent stated in the client’s agreement and permitted by applicable law.

The client should review the cancellation and refund terms before completing a booking.

7. Cancellations by the Client

Cancellation requests must be submitted in writing.

The amount, if any, eligible for refund will depend on:

  • The applicable service agreement
  • The date of cancellation
  • Work already completed
  • Expenses already incurred
  • The ability to rebook the event date
  • Any nonrefundable retainer or booking fee
  • Applicable law

Amounts paid for services already performed, reserved time, completed planning, third-party expenses, travel arrangements, or custom work may not be refundable.

Failure to attend an event, provide access, respond to planning requests, or otherwise proceed with the booking may be treated as a client cancellation under the applicable agreement.

8. Rescheduling and Date Changes

Requests to change an event date are subject to our availability and must be approved in writing.

A rescheduled event may be subject to:

  • Updated pricing
  • Additional travel charges
  • Rescheduling fees
  • Replacement contracts or invoices
  • Changed package availability
  • Loss of payments where we are unavailable for the new date

Payments are not automatically transferable to another date or person unless we approve the transfer in writing.

9. Cancellation or Unavailability by Us

If we are unable to perform due to illness, emergency, equipment failure, accident, or another circumstance beyond reasonable control, we may attempt to:

  • Arrange a qualified substitute
  • Reschedule the service
  • Provide an alternative solution
  • Refund amounts paid for services that cannot be performed

Any refund or remedy will be governed by the applicable service agreement and applicable law.

Except where prohibited by law, our responsibility will not exceed the amounts paid to us for the affected services.

10. Force Majeure

Neither party will be responsible for delays or failure to perform caused by events beyond reasonable control, including:

  • Severe weather
  • Natural disasters
  • Fire or flood
  • Government restrictions
  • Public-health emergencies
  • War or civil unrest
  • Labor disruptions
  • Transportation interruptions
  • Venue closures
  • Utility or internet failures
  • Serious illness, injury, or emergency
  • Other extraordinary circumstances

The parties will make reasonable efforts to communicate and determine whether the event can be rescheduled or an alternative arrangement can be made.

Financial outcomes in a force-majeure situation will be determined by the applicable service agreement, work already performed, expenses incurred, availability, and applicable law.

11. Client Responsibilities

The client is responsible for:

  • Providing accurate contact and event information
  • Providing the correct date, time, venue, and schedule
  • Keeping us informed of material schedule or location changes
  • Obtaining venue approval for professional filming
  • Securing required permits and permissions
  • Providing safe and reasonable access to filming locations
  • Identifying filming restrictions in advance
  • Coordinating with venue staff and other vendors
  • Informing us of important people, events, traditions, or moments
  • Providing meals, parking, access credentials, or other arrangements where required by the service agreement
  • Ensuring guests and participants understand that video recording may occur
  • Obtaining any required releases or consents from attendees

We are not responsible for missed footage resulting from inaccurate information, schedule changes, restricted access, guest interference, venue rules, late events, poor lighting, unsafe conditions, or circumstances outside our reasonable control.

12. Event Conditions and Cooperation

Videography depends on the cooperation of the client, guests, officiants, venue staff, photographers, entertainers, and other vendors.

We cannot guarantee that every person, moment, interaction, speech, or detail will be recorded.

We may adjust camera placement, lighting, audio equipment, filming methods, or coverage when reasonably necessary due to:

  • Safety concerns
  • Venue restrictions
  • Weather
  • Lighting conditions
  • Sound limitations
  • Guest movement
  • Equipment restrictions
  • Schedule changes
  • Interference from other vendors

We reserve the right to stop filming or leave a location if we reasonably believe conditions are unsafe, unlawful, abusive, threatening, or damaging to our personnel or equipment.

13. Artistic Style and Creative Discretion

By booking our services, the client acknowledges familiarity with our portfolio and storytelling style.

The client grants us reasonable creative discretion regarding:

  • Camera angles
  • Shot selection
  • Audio selection
  • Film structure
  • Editing pace
  • Color treatment
  • Music placement
  • Narrative style
  • Length and selection of footage
  • Overall artistic presentation

Personal preferences are subjective. Dissatisfaction based solely on artistic style is not a basis for a refund when the services and deliverables materially comply with the applicable agreement.

14. Editing and Revisions

The level of editing and number of revisions included in a project will be stated in the applicable package or service agreement.

Unless specifically included:

  • Unlimited revisions are not provided.
  • Requests that change the approved concept or require substantial re-editing may incur additional charges.
  • Revision requests must be submitted within the period stated in the service agreement.
  • Requests made after final approval or delivery may be treated as new work.
  • We are not required to provide project files, editing timelines, source files, templates, or proprietary production materials.

We may correct technical errors that are directly attributable to us when reasonably reported within the applicable review period.

15. Delivery Timeframes

Any delivery date or turnaround time is an estimate unless expressly guaranteed in writing.

Delivery may be affected by:

  • Event length
  • Amount of recorded footage
  • Package complexity
  • Editing requirements
  • Revision requests
  • Seasonal workload
  • Client response time
  • Technical problems
  • Third-party platform availability
  • Events outside our reasonable control

A delay does not automatically entitle the client to a refund.

Clients must download, review, and securely back up delivered files promptly. We do not guarantee permanent storage or indefinite availability of completed films or raw footage.

16. Raw Footage

Raw footage is provided only when expressly included in the selected package or agreed to in writing.

Raw footage may contain:

  • Unedited clips
  • Test recordings
  • Duplicate shots
  • Camera movement
  • Incomplete audio
  • Exposure adjustments
  • Out-of-focus material
  • Private production discussions
  • Unusable or technically imperfect recordings
  • File formats requiring specialized software

Raw footage is not a finished product and is provided without a guarantee that every file will be suitable for viewing, editing, or publication.

We may exclude corrupted, damaged, confidential, technically unusable, or internal production files.

17. Music and Third-Party Content

Completed films may contain licensed music, venue audio, speeches, performances, décor, artwork, trademarks, or other third-party content.

The client’s ability to publicly upload, monetize, broadcast, advertise, or commercially distribute a film may be subject to third-party rights and platform rules.

A personal digital-use right does not automatically include:

  • Commercial advertising rights
  • Broadcast rights
  • Music synchronization rights
  • Resale rights
  • Monetization rights
  • Rights to remove copyright notices
  • Rights to license the film to third parties

Clients are responsible for complying with social media, streaming, broadcast, and music platform requirements when sharing delivered content.

18. Copyright and Ownership

Unless otherwise stated in a signed agreement, Cassady Creations Videography retains copyright and ownership of:

  • Recorded footage
  • Edited films
  • Production files
  • Creative concepts
  • Editing arrangements
  • Graphics
  • Website content
  • Portfolio materials
  • Other original work created by us

Upon full payment, the client receives the usage rights described in the applicable package or service agreement.

“Digital use rights” generally permit the client to privately view, download, store, and personally share the delivered film. They do not transfer copyright ownership unless a written copyright assignment expressly states otherwise.

Clients may not sell, commercially license, materially alter, misrepresent, or claim authorship of our work without written permission.

19. Portfolio and Promotional Use

Where authorized by the applicable service agreement, release, or written permission, we may use selected footage, still frames, excerpts, and completed films for:

  • Our website
  • Social media
  • Portfolios
  • Demonstration reels
  • Advertising
  • Competitions
  • Professional presentations
  • Educational or promotional materials

Any agreed privacy restriction or opt-out must be documented in writing before the event or according to the procedure stated in the service agreement.

20. Client-Provided Materials

When a client supplies music, photographs, graphics, logos, written content, recordings, or other material, the client represents that they have all necessary rights and permissions for us to use that material.

The client agrees to be responsible for claims arising from materials supplied without proper authorization.

We may decline to use material that we reasonably believe infringes intellectual property rights, violates a platform’s rules, or creates legal or reputational risk.

21. Minors and Event Participants

Clients are responsible for obtaining any permissions required for recording minors and other event participants.

When a parent, guardian, client, venue, or event organizer authorizes filming, we may reasonably rely on that authorization unless informed otherwise in writing.

The client must notify us before filming begins of any participant who may not be recorded or included in promotional materials.

22. Equipment Failure and Data Loss

We use reasonable professional practices and equipment-management procedures. Nevertheless, videography involves technical risks that cannot be completely eliminated.

To the maximum extent permitted by law, our liability for equipment malfunction, recording failure, corrupted files, accidental loss, theft, or damage will be governed by the applicable service agreement and will not exceed the amount paid for the affected service.

We are not liable for indirect, incidental, special, consequential, or emotional-distress damages arising from lost or unavailable footage, except where such limitations are prohibited by law.

23. Website Accounts

Certain website features may allow users to create an account.

You are responsible for:

  • Providing accurate account information
  • Maintaining the confidentiality of your password
  • Restricting access to your account
  • Promptly notifying us of suspected unauthorized activity

We may suspend or terminate accounts that are fraudulent, abusive, unlawful, inactive, compromised, or used in violation of these Terms.

24. Acceptable Website Use

You may not use the website to:

  • Violate any law
  • Submit false or misleading information
  • Impersonate another person
  • Attempt unauthorized access
  • Introduce malicious software
  • Interfere with website operation
  • Scrape or copy content through unauthorized automated means
  • Infringe intellectual property rights
  • Harass or threaten another person
  • Submit spam or fraudulent inquiries
  • Circumvent website security or payment controls

We may restrict access or take appropriate action in response to suspected misuse.

25. Intellectual Property on the Website

The website and its text, graphics, videos, photographs, branding, logos, layouts, and other content are owned by or licensed to Cassady Creations Videography and are protected by intellectual-property laws.

You may view the website for personal, noncommercial purposes. You may not reproduce, republish, distribute, modify, sell, or commercially exploit website content without prior written permission.

26. Third-Party Services and Links

The website may use or link to third-party services such as payment processors, scheduling tools, video hosts, social media platforms, analytics providers, maps, or cloud-storage services.

We do not control and are not responsible for third-party websites, availability, policies, security, content, or practices.

Use of third-party services may be governed by separate terms and privacy policies.

27. Disclaimer of Warranties

To the maximum extent permitted by law, the website is provided on an “as is” and “as available” basis.

We do not warrant that:

  • The website will always be available
  • Website content will always be error-free
  • Every inquiry will receive immediate availability
  • Third-party services will function without interruption
  • The website will be free from all harmful components
  • Every requested event moment will be captured

Specific service commitments are limited to those stated in the applicable signed agreement.

28. Limitation of Liability

To the maximum extent permitted by law, Cassady Creations Videography will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from:

  • Website use
  • Booking decisions
  • Event disruptions
  • Third-party services
  • Delayed delivery
  • Lost profits
  • Loss of opportunity
  • Loss of data
  • Emotional distress
  • Unauthorized access outside our reasonable control

Except where prohibited by law, our total liability related to a booking or transaction will not exceed the amount actually paid to us for the affected service.

Nothing in these Terms excludes liability that cannot legally be excluded.

29. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Cassady Creations Videography and its owners, contractors, representatives, and service providers from claims, losses, damages, liabilities, and reasonable expenses arising from:

  • Your violation of these Terms
  • Your breach of a service agreement
  • Materials or instructions you provide
  • Your failure to obtain required permissions
  • Your unlawful use of delivered content
  • Your infringement of a third party’s rights

30. Governing Law

These Terms are governed by the laws of the State of Oklahoma, without regard to conflict-of-law principles.

Unless another dispute-resolution procedure is stated in a signed service agreement, legal proceedings relating to these Terms or our services must be brought in a court of competent jurisdiction serving the area in which Cassady Creations Videography is located.

31. Changes to These Terms

We may revise these Terms periodically.

Updated Terms will be posted on this page with a revised “Last Updated” date. Changes will apply prospectively from the date they are posted unless otherwise required by law.

The terms applicable to a confirmed booking may also be governed by the version included in or incorporated into the client’s signed service agreement.

32. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the greatest extent permitted, and the remaining provisions will remain in effect.

33. No Waiver

Our failure to enforce a provision of these Terms does not waive our right to enforce that provision or another provision in the future.

34. Entire Agreement

These Terms, the Privacy Policy, and any applicable proposal, invoice, booking confirmation, release, and signed service agreement constitute the agreement between the parties regarding the relevant website use or services.

A signed service agreement controls over conflicting general website language concerning a specific booking.

35. Contact Information

Questions regarding these Terms may be directed to:

Cassady Creations Videography
Email: cassadycreationsvideography@gmail.com
Phone: (405) 517-9565